Meet the team

Get to know the people that work hard for On The Level

Steve Gladwin MCIPR

Managing Director

Steve is an award-winning, highly experienced board and executive level communications professional with a national profile. For nearly two decades, he has operated at senior levels in the NHS, local government and legal sectors. An innovative thinker with excellent strategic communications skills, Steve has a proven track record in driving measurable, improved communications.

Read Steve's most recent blog post - What do we want? Better comms! How do we want it? For-less-money!  

Janet Flaherty MCIPR

Account Director

Janet began her career as a registered nurse, working in various nursing positions and organisations for 20 years. After completing a BA (Hons) in Health and Communication, she moved into the field of communications. Her clinical background means she understands the industry, from the perspective of the service user, carers and staff members and can hone messages and campaigns that are sensitive, meaningful and accessible.

Janet has extensive experience in media relations, community consultations, social media communication, coordinating bespoke events, and writing and editing publications. Her knowledge and experience mean she is our secret weapon when interpreting what health organisations want and making it happen.


Read Janet's most recent blog post - Welcome to the 'wonderful' world of event management 

Glenn Mitchell MCIPR

Deputy Account Director

Glenn Mitchell uses two decades of journalistic experience to deliver crystal-clear communications tailored to every audience. He has trained reporters now working for national titles and has contacts in newsrooms across the country.

Glenn is a professional storyteller and uses his extensive range of skills to make issues engaging, interesting and relevant.

His expertise includes media management, social media, developing and managing integrated campaigns, event management and crisis management.

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Read Glenn's most recent blog post - A picture tells a thousand words

Taiye Aro MCIM

Head of Marketing & Digital

Taiye joined On The Level PR as Head of Marketing and Digital in September 2018. Prior to his arrival, he was the Head of Marketing & Digital for NELFT (North East London NHS Foundation Trust). Taiye has spent over a decade working in the public sector for high-profile organisations in education, local government, and the NHS.

His expertise includes project management, digital marketing and brand management.


Read Taiye's most recent blog post -  Why diversity matters in communications

Sean Delaney MICPR

External Communications Specialist

Sean Delaney joined On the Level PR as the External Communications Manager in August 2018. An experienced communications professional, he previously worked as a Researcher & Manager of Strategic Communications for Plenty Productions – a Community Interest Company in the arts sector. In addition, working in his capacity as a freelancer, Sean has worked for Sussex University to help launch the BBC 100 Voices project

Sean's expertise includes media campaign planning and delivery, content production and project management.

Read Sean's most recent blog post - And the winner is...East London NHS Foundation Trust 

Sara Marsili MCIPR

Primary Care Communications Specialist

Sara is a multilingual communicator experienced in digital, email and affiliate marketing. She joined On the Level PR as Primary Care Communications Officer in June 2021. Sara holds a First Class Honours degree from Goldsmiths University, where she produced and sound recorded an award-winning documentary.

Fluent in three languages, Sara has a passion for singing, with live and recorded jazz, bossa nova and dance-pop performances in London, Valencia and Rome.

Nina Biddle MCIPR

Digital Communications

Nina recently moved back to the UK after spending a couple of years teaching on the French island of La Réunion, followed by two years studying for her Masters in Amsterdam.

She is a confident communicator and an excellent photographer and filmmaker.

Nina joined On The Level PR in June 2021 to specialise in supporting health organisations on their digital transformation journeys, a process that has rapidly sped up during the Covid-19 pandemic. Nina’s aim is to make sure that all the changes are seen, heard and used by all service users, carers and staff.

Aira Manguiat MCIPR

Communications Officer

Aira joined On The Level PR in June 2021. She is a recent BA graduate from the University of Kent where she studied English & American Literature and Comparative Literature. She enjoyed the creativity, dynamic and analytical nature of her degree which she uses to translate into her role as a Communications Officer.

Aira was previously a 111 Health Advisor in the NHS and that inspired her to continue pursuing a career within the healthcare sector.


Francesca Basili MCIPR

Staff Communications

Francesca is a linguist who graduated with First Class Honours in English Language and Linguistics, where she mastered the ways in which language is used and how it reflects different social contexts.

She joined On The Level PR as ‘Staff Communications Officer’ in June 2021.

Francesca also speaks Italian, Spanish and French at different proficiency levels, and has been a volunteer for ‘Translators Without Borders’.

In addition, Francesca has several years’ experience in event management, during which she has worked with high profile guests, including MPs and members of the Royal Family, and has trained hundreds of staff.

She says the secret of exceptional staff communications is ‘to be clear, be brief and be consistent”.

Steve helped transform our communications and built a strong team here at NELFT to help us meet the challenges of an expanding trust. His skills and professionalism immediately won over the staff here at NELFT and he helped lay the foundations for even better, stronger communications and engagement going forward.

Jacqui Van Rossum Executive Director Integrated Care North East London NHS Foundation Trust

ELFT is an ambitious Trust that takes pride in quality of care we provide. We wanted a communications provider to reflect this and take us to the next level. With On The Level PR we are confident we have the best in the business and are very excited about working with them to put ELFT on the map over the next few years.

Dr Navina Evans CBE Chief Executive Health Education England

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