Transforming health & social care communications

Full-service public relations agency

Providing strategic advice and support to the health sector, local government and Third Sector in:

In-house communication


Brand development and management


Health and social care partnership communications


High quality, cost-effective solutions to your communications challenges

In this age of austerity, how do you meet increased reputational challenges when your communications budget is being cut?

Founded in 2015 by CIPR award-winner Steve Gladwin – who has held senior roles in the NHS, local government and the legal sector for two decades – On The Level PR offers both in-house communications or support to the NHS, private health and pharmaceuticals, local government public health and social care and Third Sector health organisations.


“We believe in investing in our staff to ensure they have not only the latest skills, but are at the cutting edge of communications innovation.”

Projects we've worked on

In a world where we're bombarded with messages, we have to work harder to get our points across and we have to listen as much as we communicate. At OTLpr we are always thinking of eye-catching and engaging ways to communicate. We're also always investigating and measuring what works so that our communications are evidence-based and tailored to our audiences. Here are a few case studies we're particularly proud of where we've used these principles.

Flu campaigns

NHS trusts are required to inoculate roughly three out of four of their clinical staff against flu.

Big conversation

With a new chief executive at the helm ELFT wanted a new vision and a new strategy to deliver that vision.

Breaking the rules

Staff at East London NHS Foundation Trust (ELFT) were asked which 'petty' rules hampered their day-to-day work.

Steve helped transform our communications and built a strong team here at NELFT to help us meet the challenges of an expanding trust. His skills and professionalism immediately won over the staff here at NELFT and he helped lay the foundations for even better, stronger communications and engagement going forward.

Jacqui Van Rossum Interim Chief Executive East London NHS Foundation Trust

ELFT is an ambitious Trust that takes pride in quality of care we provide. We wanted a communications provider to reflect this and take us to the next level. With On The Level PR we are confident we have the best in the business and are very excited about working with them to put ELFT on the map over the next few years.

Dr Navina Evans CBE Chief Executive Health Education England and former ELFT CEO

Let us drive continual improvement to your communication

Get in touch to talk about your next project

Our clients

Below are a selection of organisations we have worked with:
East London NHS Foundation Trust
Tower hamlets Together
Norfolk and Suffolk NHS Trust
Essex Partnership University Trust